This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Opens multiple tabs, when clicking back button browser goes all the way back and when clicking on icon to open another window I have to keep clicking for it to

pajamims
pajamims
more options

I tried the fix for multiple tabs problem and reset Firefox; still having problem. When I click on the back arrow it takes me all the way back to start page. When I click on an icon to close a site as well as other icons I have to click multiple times for it to take.

I tried the fix for multiple tabs problem and reset Firefox; still having problem. When I click on the back arrow it takes me all the way back to start page. When I click on an icon to close a site as well as other icons I have to click multiple times for it to take.

All Replies (1)

iamjayakumars
iamjayakumars
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.