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How can I stop auto deletion of messages from my inbox?

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by christ1

JimHSoars
JimHSoars
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How can I stop auto deletion of messages from my inbox?

I've tried to fix this by changing the IMAP account's Junk settings so that they are moved either to the 

       "Junk" folder on 'account name'

or 

       Other:       (drop down list for choosing accounts and one of its folders) Junk on 'account name'

I am sure I lost all of my important, not junk mail, amazon.com messages as well as other messages from comercial sites.

Secondly: Please tell me what the difference is between the 2 junk folder choices above.

Thank you,

- Jim

How can I stop auto deletion of messages from my inbox? I've tried to fix this by changing the IMAP account's Junk settings so that they are moved either to the "Junk" folder on 'account name' or Other: (drop down list for choosing accounts and one of its folders) Junk on 'account name' I am sure I lost all of my important, not junk mail, amazon.com messages as well as other messages from comercial sites. Secondly: Please tell me what the difference is between the 2 junk folder choices above. Thank you, - Jim

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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http://kb.mozillazine.org/Disappearing_mail

I don't understand "Junk on 'account name'". Can you provide a screenshot?

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Modified by christ1