Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Im having concerns with privacy/security on my browser and settings. Someone seems to have hacked into my account and changes all my settings;

more options

So someone seems to have hockey my browser and has changed all my settings in my Firefox someone seems to be able to uninstall my firefox browser and change all my settings and pair my mobile phone to a computer through Firefox to sync all my information my mobile to computer that I have not done I don't own a computer just think my information to sync my information. Do you have any suggestions about what I should do on this ? I don't know where to go or turn on the security issue. thank you

So someone seems to have hockey my browser and has changed all my settings in my Firefox someone seems to be able to uninstall my firefox browser and change all my settings and pair my mobile phone to a computer through Firefox to sync all my information my mobile to computer that I have not done I don't own a computer just think my information to sync my information. Do you have any suggestions about what I should do on this ? I don't know where to go or turn on the security issue. thank you

All Replies (1)

more options

Is your Firefox for Android currently connected to a Firefox Sync account? If so, you should find a Firefox account in your Android accounts list, and you can remove it. Please see the last section of this article: https://support.mozilla.org/kb/how-do-i-set-up-firefox-sync#w_remove-an-android-device-from-firefox-sync

I'm not sure whether this is one of the settings that is part of your Google account, but if you are not sure how secure your Google account is, you definitely should change that password and/or check Google's suggestions on next steps.