WaterFox not able loading gmail.
Application Basics ------------------ Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:28.0) Gecko/20100101 Firefox/28.0 Waterfox/28.0 Extensions ---------- Name: Adblock Plus Version: 2.5.1 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Flashblock Version: 1.5.17 Enabled: true ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a} Name: IDM CC Version: 7.3.72 Enabled: false ID: mozilla_cc@internetdownloadmanager.com Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140331235340 browser.startup.homepage: www.google.com browser.startup.homepage_override.buildID: 20140331235340 browser.startup.homepage_override.mstone: 28.0 browser.tabs.loadInBackground: false dom.mozApps.used: true extensions.lastAppVersion: 28.0 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1398129568 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1397957735 Graphics -------- Adapter Description: AMD Radeon HD 7800 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 2048 Device ID: 0x6819 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.16384) Driver Date: 3-12-2014 Driver Version: 13.350.1005.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7800 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3 NSS Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSMIME Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSSL Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSUTIL Expected minimum version: 3.15.5 Version in use: 3.15.5
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Waterfox, huh? We don't support Waterfox here but you can get help at Waterfox's "forum"
I can troubleshoot with you but any additional issues, after this one, should be directed to that thread above.
What happens when you try to load Gmail? Does it give you a 404 or Server not found, etc?
You can try the following:
Clear Gmail cache and cookies;:
- Click the blue Waterfox button at the top left corner, go to Options > Privacy > Remove individual cookies > Find gmail.com and select it, then click Remove Cookies.
- To clear cache, press the CTRL key, SHIFT key, and DEL key
- Select EVERYTHING for the time frame
- Uncheck every box except Cache
- Click Clear now
- Restart Firefox and try to access Gmail again.
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I have tried various things from support and to include a fresh install and safe mode. Would like some help, don't wish to rely on chrome all the time.
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Waterfox, huh? We don't support Waterfox here but you can get help at Waterfox's "forum"
I can troubleshoot with you but any additional issues, after this one, should be directed to that thread above.
What happens when you try to load Gmail? Does it give you a 404 or Server not found, etc?
You can try the following:
Clear Gmail cache and cookies;:
- Click the blue Waterfox button at the top left corner, go to Options > Privacy > Remove individual cookies > Find gmail.com and select it, then click Remove Cookies.
- To clear cache, press the CTRL key, SHIFT key, and DEL key
- Select EVERYTHING for the time frame
- Uncheck every box except Cache
- Click Clear now
- Restart Firefox and try to access Gmail again.
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Thanks for the help.