This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

My message filter is copying new mail from both my inbox AND AOL spam folder.

  • 5 cavab
  • 2 have this problem
  • 1 view
  • Last reply by christ1

crayfish59
crayfish59
more options

I am using Thunderbird with my AOL account (IMAP). I have a message filter to copy all new mail to a local folder as a "safety" copy. I thought that the filter would only act upon mail coming to my IMAP inbox folder but it also seems to copy messages that AOL have placed in my Spam folder on the server side.

I would prefer to collect only new messages from the inbox folder. Is there a way to do this? Iam quite new to Thunderbird so please be gentle :)

I am using Thunderbird with my AOL account (IMAP). I have a message filter to copy all new mail to a local folder as a "safety" copy. I thought that the filter would only act upon mail coming to my IMAP inbox folder but it also seems to copy messages that AOL have placed in my Spam folder on the server side. I would prefer to collect only new messages from the inbox folder. Is there a way to do this? Iam quite new to Thunderbird so please be gentle :)

All Replies (5)

christ1
christ1
  • Top 25 Contributor
more options

Instead of using filters for backing up messages, I'd rather enable synchronization for your IMAP account. Synchronization means Thunderbird is downloading an offline copy for every message. Then backup the Thunderbird profile folder on a regular basis.

https://support.mozilla.org/en-US/kb/imap-synchronization

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Modified by christ1

crayfish59
crayfish59 Question owner
more options

Thanks Christ1,

I have got synchronization enabled (I think by default) and I have used Mozbackup to move mail from Outlook on another machine.

However I like using Mail Filters for the following reasons;-

1. I get a local copy that is persistent after the imap folders are cleaned on the server. 2. Local copies are easily accessed if I need to refer back to old emails.

I just thought there was some way to stop mail on the spam folder from being treated as incoming mail. If there isn't then I will grin and bear it as the filter does 99% of what I want.

christ1
christ1
  • Top 25 Contributor
more options

Then why are you using IMAP in the first place? I guess POP would make more sense for you.

crayfish59
crayfish59 Question owner
more options

Yup! you have a point there! ...... I guess I used imap 'cos AOL kind of deprecates POP and thunderbird went of and set up imap automatically.

That begs the question "why the hell am i still using AOL?"

Anyway out of pure interest now I would still like to know why messages in the spam folder are being processed as if they are "New" mail.

Many Thanks

christ1
christ1
  • Top 25 Contributor
more options

Not sure, but it may be related to this: message filters are run before the junk mail controls. There is no way to change that order.