This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

My video playback is failing only on twitch

  • 2 cavab
  • 3 have this problem
  • 36 views
  • Last reply by James

troyofathens
troyofathens
more options

I am able to watch videos on every commonplace video site such as youtube, vimeo, and independent sites. Except for twitch.tv in which the player does not load. I have the most recent addition of flash and twitch.tv works perfectly on other browsers such as chrome or even IE.

I am able to watch videos on every commonplace video site such as youtube, vimeo, and independent sites. Except for twitch.tv in which the player does not load. I have the most recent addition of flash and twitch.tv works perfectly on other browsers such as chrome or even IE.

Chosen solution

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Read this answer in context 👍 2

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
James
James
  • Moderator
  • Top 10 Contributor
more options

There were some reports of video not loading on TwitchSupport Twitter earlier. https://twitter.com/TwitchSupport/status/459811324080713728 and then shortly later is back to normal. https://twitter.com/TwitchSupport/status/459813350202155009

If a Twitch.tv stream is not loading try reloading the page.