This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

How do I transfer my e-mail account to another computer

  • 3 cavab
  • 2 have this problem
  • 8 views
  • Last reply by guigs

JonathanRN
JonathanRN
more options

My wife and I both have separate e-mail accounts on Thunderbird, which are on her laptop. I wish to transfer only my account to a new desktop computer I recently bought, and remove it from her laptop so I won't have to delete e-mails from both computers. I want to transfer existing inbox e-mails and archived items. Of course I want no changes to her account. Thank you so much.

My wife and I both have separate e-mail accounts on Thunderbird, which are on her laptop. I wish to transfer only my account to a new desktop computer I recently bought, and remove it from her laptop so I won't have to delete e-mails from both computers. I want to transfer existing inbox e-mails and archived items. Of course I want no changes to her account. Thank you so much.

All Replies (3)

guigs
guigs
more options

Hi, please make a copy of the profile folder associated with the account you are trying to export.

See first Moving your Thunderbird to a new pc See Mozillazine: Moving your profile folder

I hope this helps.

JonathanRN
JonathanRN Question owner
more options

Wow! For something I expected to be a simple process, this looks awfully complicated for someone like me who is only moderately computer savvy. Looks like I'll probably have to pay someone to accomplish this for me. Can I not go to the Thunderbird website and ask them to move my entire account to my new desktop computer?

guigs
guigs
more options

Hi JonathanRN, Thunderbird is only an email client and depending on if the email is a POP3 or IMAP will determine if the server has a mirror image of the mail folders as they do on the first computer.

So, technically, if you set up the email on the new computer successfully and download all the messages. You can check out if the mail has the same folders. However filters are stored in the profile as are some local folders.

But in that first article there is a third party app called Mozbackup that will help you back up the profile to a folder then move it to the new installation on the new computer.

I hope this helps.