We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i had an automatic mozilla update and since then i cannot connect to internet by wifi or ehternet connector to router computer says no internet access

more options

an automatic mozilla update was uploaded onto my laptop on 30-04-14 since then I cannot connect to internet by wifi or ethernet cable i have windows 8 installed and it was working fine upto this it is now showing limited access to internet and when I right click on internet icon on task bar it says no internet access yet I can access internet on friends laptop with older version of firefox on it

an automatic mozilla update was uploaded onto my laptop on 30-04-14 since then I cannot connect to internet by wifi or ethernet cable i have windows 8 installed and it was working fine upto this it is now showing limited access to internet and when I right click on internet icon on task bar it says no internet access yet I can access internet on friends laptop with older version of firefox on it

All Replies (1)

more options

If Windows is reporting limited internet access, you may need to shut down and restart Windows. Firefox should not affect that part of the system...