This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Can't Find AppData Folder

  • 4 cavab
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

gaelicfran
gaelicfran
more options

Hi,

My hard drive Failed but I was able to save all my Data to an External Hard drive, I have to re-install Firefox again. I want to recover my old Firefox profile and transfer it to the new hard drive, The problem is I can't find the Firefox App Data Folder on the External Hard drive I have turned on viewing of hidden files and folders but still can't find it.

Would the folder still be on the old hard drive or is there any way i can recover the Folder?

Thanks

Hi, My hard drive Failed but I was able to save all my Data to an External Hard drive, I have to re-install Firefox again. I want to recover my old Firefox profile and transfer it to the new hard drive, The problem is I can't find the Firefox App Data Folder on the External Hard drive I have turned on viewing of hidden files and folders but still can't find it. Would the folder still be on the old hard drive or is there any way i can recover the Folder? Thanks

All Replies (4)

zoli62
zoli62
more options

See and reaf this, i hope, it would be useful. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Modified by zoli62

the-edmeister
the-edmeister
  • Moderator
more options

You need to un-hide the hidden files and folders in Windows 7.

http://windows.microsoft.com/en-us/windows/show-hidden-files#show-hidden-files=windows-7

Modified by the-edmeister

gaelicfran
gaelicfran Question owner
more options

Still can't find it. As I said in Question I have Show hidden files and folders turned on

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you able to access the current Firefox profile folder via Windows Explorer?

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Can you at least access the <user> folder that you used previously?

Modified by cor-el