This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 29 will not print on my hp printers, laserjet1020, and photosmart c4780

  • 3 cavab
  • 4 have this problem
  • 2 views
  • Last reply by kosai19

more options

In previous versions of Firefox, printing with my HP Photosmart c4780 and Laser Jet 1020 worked fine. Now all that happens is the page feeds. The pages are blank.

In previous versions of Firefox, printing with my HP Photosmart c4780 and Laser Jet 1020 worked fine. Now all that happens is the page feeds. The pages are blank.

Chosen solution

Hi k9ahl,

Can you explain if this happens with all pages or just PDF files opened with Firefox 29.0? If it is from PDF files I've been informed that this a know bug that will be fixed by an update released Friday morning pacific time.

I hope this helps.

Best regards.

Kosai

Read this answer in context 👍 0

All Replies (3)

more options

Seçilmiş Həll

Hi k9ahl,

Can you explain if this happens with all pages or just PDF files opened with Firefox 29.0? If it is from PDF files I've been informed that this a know bug that will be fixed by an update released Friday morning pacific time.

I hope this helps.

Best regards.

Kosai

more options

The problem is just on pdf files, I just checked, Thanks for the headsup.

more options

You're welcome... glad that I could help!

Kosai