Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

NOT RESPONDING since switching to 8.1

  • 1 отговор
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от christ1

droyer
droyer
more options

Getting this message when Getting Mail, moving mail, deleting mail - everything freezes - never had before 8.1 Also missing some messages - registered with Thunderbird - the sent confirmation & trying to activate, the message disappeared!! Also, getting duplicate messages sent showing up in my Sent folder - don't know if recipients are getting duplicates or not. EXTREMELY FRUSTRATING!! - on the verge of switching! I do not have Mcafee installed - went through registry & deleted everything/anything to do with Mcafee Went into Firewall to make sure program was allowed through - it is What Next??!!

Getting this message when Getting Mail, moving mail, deleting mail - everything freezes - never had before 8.1 Also missing some messages - registered with Thunderbird - the sent confirmation & trying to activate, the message disappeared!! Also, getting duplicate messages sent showing up in my Sent folder - don't know if recipients are getting duplicates or not. EXTREMELY FRUSTRATING!! - on the verge of switching! I do not have Mcafee installed - went through registry & deleted everything/anything to do with Mcafee Went into Firewall to make sure program was allowed through - it is What Next??!!

Всички отговори (1)

christ1
christ1
  • Top 25 Contributor
more options

Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?