Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Print Preview is no longer working. Windows pops and then closes.

  • 1 отговор
  • 4 имат този проблем
  • 1 изглед
  • Последен отговор от Toad-Hall

ttocsmij
ttocsmij
more options

The Print Preview function no longer works. Clicking Print Preview results in

(1) a small window pops open in the middle of the screen then disappears

(2) then a large window opens (to preview the content as it once did)

(3) then the new windows disappears (shrinks out of sight) and apparently dies

(4) "Print previewing message..." appears in the status bar until the cursor is moved off the page.

In case it also isn't working, the system information includes:

Windows 7 64-bit SP1

The Troubleshooting Information is: 

   Name: Thunderbird
   Version: 31.3.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20141127140543
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

... well, the rest wouldn't fit (something about a character limit) and the attachment part only works with images!

The Print Preview function no longer works. Clicking Print Preview results in (1) a small window pops open in the middle of the screen then disappears (2) then a large window opens (to preview the content as it once did) (3) then the new windows disappears (shrinks out of sight) and apparently dies (4) "Print previewing message..." appears in the status bar until the cursor is moved off the page. In case it also isn't working, the system information includes: Windows 7 64-bit SP1 The Troubleshooting Information is: Name: Thunderbird Version: 31.3.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20141127140543 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory ... well, the rest wouldn't fit (something about a character limit) and the attachment part only works with images!

Всички отговори (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Does it still fail to work if you restart thunderbird in Safe Mode? In Thunderbird Help > Restart with addons disabled