Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

How do I remove Malware from Firefox?

  • 1 отговор
  • 13 имат този проблем
  • 1 изглед
  • Последен отговор от Scribe

VicWe
VicWe
more options

So a few days ago, I installed a software on my computer. which was obviously a Malware, sadly I was foolish and didn't notice on time and the damage was done. The name of the virus was strtpoint.exe or something like that. I removed it and all its data but sadly it kinda connected to Firefox and each time I open a new tab it redirects to the following website: "search.strtpoint.com/?v=insMac&t=1411&ap=578080078". I tried several anti-virus softwares and reinstalled Firefox, but its still there. :( I also noticed that Internet Explorer is also infected by the virus. Do you guys maybe have an idea how to get rid of it?

Thanks a lot for the Help!

Victor

So a few days ago, I installed a software on my computer. which was obviously a Malware, sadly I was foolish and didn't notice on time and the damage was done. The name of the virus was strtpoint.exe or something like that. I removed it and all its data but sadly it kinda connected to Firefox and each time I open a new tab it redirects to the following website: "search.strtpoint.com/?v=insMac&t=1411&ap=578080078". I tried several anti-virus softwares and reinstalled Firefox, but its still there. :( I also noticed that Internet Explorer is also infected by the virus. Do you guys maybe have an idea how to get rid of it? Thanks a lot for the Help! Victor

Всички отговори (1)

Scribe
Scribe
more options

Hi, please have a work through this Troubleshoot Firefox issues caused by malware article, and be aware that not all malware programs will remove the same things, so you may need to run them all.

Hope that will be of help.