Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I am unable to search message body in both Global Search and Quick Filter. It always returns "No Messages Match your Search." Please advise.

  • 7 отговора
  • 3 имат този проблем
  • 22 изгледи
  • Последен отговор от angelajjohnston

more options

In quick filter option, Filter messages by: "Body" remains unselected. If I select it, I received an error "UID Search failed: Internal Error". When using the Global Search, I am attempting to search for terms that are in the body of the email, but not in the subject line. The results only display messages with the searched value in the subject line or email address, but returns nothing where the term is in the body of the email message. Do you know what could be wrong?

In quick filter option, Filter messages by: "Body" remains unselected. If I select it, I received an error "UID Search failed: Internal Error". When using the Global Search, I am attempting to search for terms that are in the body of the email, but not in the subject line. The results only display messages with the searched value in the subject line or email address, but returns nothing where the term is in the body of the email message. Do you know what could be wrong?

Всички отговори (7)

more options

Is this an IMAP account where the message bodies are fetched from the server on request.

more options

I am using an IMAP Mail Server account. Apologies, but my technical knowledge is limited and I'm not sure if the messages are fetched on request. I can tell you that I recently replaced my hard drive, and when I opened Thunderbird for the first time since the new drive was installed, I did have to click on each folder to retrieve messages. At this point all messages have been retrieved and are displaying in the inbox and sub folders. Before the new hard drive, I was able to search message subject lines (no email body), but now even that seems to be disabled and search is proving to be useless. Any ideas?

more options

right click the account and select settings In the synchronization and storage section for the account is keep messages for this account on this computer checked? In the Tools menu (alt+T) > activity manager is the program still indexing?

more options

I see that folders are being indexed. Some have completed, but others are not shown, so I would assume this may still be ongoing. I found that search is working again displaying results found in message subjects, but still not in the body of emails. I will wait until morning to see if the continued indexing helps with searches within the email body. Thank you for your help. I will report back on the status tomorrow.

more options

Sorry, I also did have to check the box to have messages stored "on this computer".

more options

ok so an overnight might not do it, depend on the size of the mail account, the speed of the computer and what else is happening on the machine. It might take a couple of days to get everything as it was..

more options

Got it - fingers are crossed. Thank you!