Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I have tried many times to move e-mail from old Win7 to new Win8.1 computer and fail every time.

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Cliff1946

more options

I have followed the instructions at https://support.mozilla.org/en-US/kb/profiles-tb#w_profile-location-summary several times, deleted all of the Thunderbird user data and reinstalled Thunderbird.

I have followed the instructions at https://support.mozilla.org/en-US/kb/profiles-tb#w_profile-location-summary several times, deleted all of the Thunderbird user data and reinstalled Thunderbird.

Избрано решение

I've solved it!

Using the instructions at https://support.mozilla.org/en-US/kb/profiles-tb, I opened Thunderbird and created a new profile. Opening Thunderbird, I followed the mail account setup prompts to connect to my e-mail server. It would not set up POP3 as I wished, but did set up IMAP.

The secret was to create the e-mail account first, then locate the new profile folder within Thunderbird instead of using Windows Explorer. There were many folders and files in the selected profile folder, and copying over them from the backup brought all of my information into Thunderbird.

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Hi

There is an add-on for Thunderbird called "TEBE" (Thunderbird Environment Backup Extension) that MIGHT "do the trick" for you. TEBE can be found and downloaded from here: http://softwarebychuck.com/tebe/tebe.html. 

Please note: I haven't tried it myself, just thought I should mention it since it might be of help.

  B.R.

Променено на от Bobby R.

more options

Избрано решение

I've solved it!

Using the instructions at https://support.mozilla.org/en-US/kb/profiles-tb, I opened Thunderbird and created a new profile. Opening Thunderbird, I followed the mail account setup prompts to connect to my e-mail server. It would not set up POP3 as I wished, but did set up IMAP.

The secret was to create the e-mail account first, then locate the new profile folder within Thunderbird instead of using Windows Explorer. There were many folders and files in the selected profile folder, and copying over them from the backup brought all of my information into Thunderbird.