Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox crashes

  • 4 отговора
  • 3 имат този проблем
  • 12 изгледи
  • Последен отговор от cor-el

more options

Crash IDs for today:

Crash ID: bp-c49212e3-9d96-40ec-b385-a439a2150717 Crash ID: bp-e0a975ef-cdfe-4b49-9215-7fc302150717 Crash ID: bp-1edd61ac-ab63-4a1b-8b23-a58c62150717 Crash ID: bp-5357bb7b-8ead-4d51-a06a-7d5a82150717

FF crashes daily. I followed the procedure from this link (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash).

Crash IDs for today: Crash ID: bp-c49212e3-9d96-40ec-b385-a439a2150717 Crash ID: bp-e0a975ef-cdfe-4b49-9215-7fc302150717 Crash ID: bp-1edd61ac-ab63-4a1b-8b23-a58c62150717 Crash ID: bp-5357bb7b-8ead-4d51-a06a-7d5a82150717 FF crashes daily. I followed the procedure from this link (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash).

Всички отговори (4)

more options

That was well done. The crash report flagged these programs;

PCSC = unknown (security ?)

libsystem_kernel.dylib =  ? Word for Mac

libcvP11.dylib = unknown

libxpc.dylib = unknown

AppKit

CoreFoundation


I've called the big guys to help you. Good luck.

more options

I do not understand Macs, and will leave this to others However it is a shutdown hang involving ::RunWatchdog that usually indicates a shutdown has failed and Firefox timed out and forced a crash.

Does this happen when you try to shutdown Firefox yourself or does Firefox itself freeze and crash ?


For forum cross referencing purposes

  • Reports for your Cash ID : bp-c49212e3-9d96-40ec-b385-a439a2150717
    bp-5357bb7b-8ead-4d51-a06a-7d5a82150717
  • Crash Signature: shutdownhang | libsystem_kernel.dylib@0x1648a
more options

Hello FredMcD and John 99,

Thanks for your quick answers.

I believe the dylib threads are all related to FireFox (I might be mistaken ?)

PCSC seems to be related to the PCSC framework. It's the framework for SmartCard on OS X.

The crash log is generated when I quit Firefox.

Regards,

more options

Try to set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page.

In case you use "Clear history when Firefox closes" then try to disable this feature.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.