Do you get any error messages?

Please follow the instructions again. When you get to the part where you save the HTML file, STOP!! Look carefully at the file name and the folder the file is saved in (top line). Take a screen shot.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

• Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

• http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
• https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file