Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

When my computed did a windows 7 update my mozilla thunderbird e-mail program opens, but I cannot open the folders, cannot write a new e-mail, etc.

  • 2 отговора
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от Wayne Mery

more options

When I open Mozilla thunderbird, it goes directly to the home page. I have to right click on the inbox and open it in a new tab, and then it takes forever (if at all) for them to download. I cannot write a new message and when I do get a folder to open in a new tab, I cannot open the e-mail or attachments.

When I open Mozilla thunderbird, it goes directly to the home page. I have to right click on the inbox and open it in a new tab, and then it takes forever (if at all) for them to download. I cannot write a new message and when I do get a folder to open in a new tab, I cannot open the e-mail or attachments.

Избрано решение

Sounds like what some other users are seeing

1. open tools | addons | extensions and remove Lightning/calendar addon 1a. if you can't get to addons, then start thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode and try again) 1b. if you still can't get to addons, reinstall thunderbird from http://getthunderbird.com/ 2. restart thunderbird 3. reinstall Lightning/calendar addon - if you need the functionality

Please tell us, does that help?

Прочетете този отговор в контекста 👍 1

Всички отговори (2)

more options

Избрано решение

Sounds like what some other users are seeing

1. open tools | addons | extensions and remove Lightning/calendar addon 1a. if you can't get to addons, then start thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode and try again) 1b. if you still can't get to addons, reinstall thunderbird from http://getthunderbird.com/ 2. restart thunderbird 3. reinstall Lightning/calendar addon - if you need the functionality

Please tell us, does that help?

more options

Or, install the updated lightning addon 4.0.3.1 which came out this morning.

Please let us know your results. Thanks