my inbox of (pop mail ) is not showing any mail, other folders are working fine. how to correct
I use thunderbird as my mail software on my laptop. I receive mails from two different POP mail accounts and have separate inbox for both. Since last two days on one of the accounts mails are not seen in INBOX, I had lot of mails in junk folder which I deleted and afterwards it suggested compacting the mail box telling upto 500 mb can be freed up. I clicked yes. From then inbox is not working properly. But when in select inbox for display some processing is on. I tried leaving computer on overnight thinking it is compacting (nearly 18 hours) but same thing happened, then I shut down TB andopened again. Please suggest a method to restore all my mails in inbox. rgds HSN
Всички отговори (1)
It sounds like your mail files are corrupted.
Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder
Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup.
Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.
For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird