I think you should try a Firefox Refresh. I think it can fix this issue for you. The Refresh feature restores Firefox to its factory default state while saving your tabs, bookmarks, history, passwords, cookies and other essential information. '''Note:''' When you use this feature, you will lose any addons/extensions, toolbar customizations, and some preferences. See the [[Refresh Firefox - reset add-ons and settings]] article for more information. To Refresh Firefox: # Open the Troubleshooting Information page using one of these methods: #*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open. #*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page. #At the top right corner of the page, you should see a button that says "Refresh Firefox". Click on it. #Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported. #Click Finish and Firefox will reopen.