I was able to use Google Hangouts before downloading the latest version. Now, all I get is a black screen - no video, no icon, nothing.
When I click on the video button at the Google Hangout page, all I get is a black screen without any icons or toolbars. When I tried to upload a screen shot, the image wouldn't load.
Избрано решение
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.
Прочетете този отговор в контекста 👍 0Всички отговори (3)
Избрано решение
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.
Thank you. There were no additional updates for my graphics drivers but I was given an article from Mozilla support which showed me how to turn off the hardware acceleration.... I can now use hangouts again...
Glad to help. Safe Surfing.