Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox crashes on any site

  • 2 отговора
  • 1 има този проблем
  • 3 изгледи
  • Последен отговор от FredMcD

more options

Signature js::ObjectGroup::sweep More Reports Search UUID 60ac25ba-b528-4734-9296-1abe22160519 Date Processed 2016-05-19T22:36:55.529341+00:00 Uptime 167 Last Crash 172 seconds before submission Install Age 95956 since version was first installed. Install Time 2016-05-19 19:43:26 Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS Windows 7 OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 2 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x3b7ffffc User Comments App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x0152, AdapterSubsysID: 01521849, AdapterDriverVersion: 10.18.10.3325

Processor Notes processor_prod-processor-i-3feb08e4_13249; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
Поставщик услуг RSVP TCPv6 : 2 : 1 :  
Поставщик услуг RSVP TCP : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
Поставщик услуг RSVP UDPv6 : 2 : 2 :  
Поставщик услуг RSVP UDP : 2 : 2 : %SystemRoot%\system32\mswsock.dll

Adapter Vendor ID

0x8086

Adapter Device ID

0x0152

Total Virtual Memory

4294836224

Available Virtual Memory

3744571392

System Memory Use Percentage

39

Available Page File

6255575040

Available Physical Memory

2402738176

Bugzilla - Report this bug in Firefox Core External Software Affecting Firefox Toolkit Related Bugs

   1263916NEW --- OOM crash in js::ObjectGroup::sweep
   1112741NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*)

Crashing Thread (0) Frame Module Signature Source 0 xul.dll js::ObjectGroup::sweep(js::AutoClearTypeInferenceStateOnOOM*) js/src/vm/TypeInference.cpp:4235 1 xul.dll js::gc::GCRuntime::sweepTypesAfterCompacting(JS::Zone*) js/src/jsgc.cpp:2406 2 xul.dll js::gc::GCRuntime::sweepZoneAfterCompacting(JS::Zone*) js/src/jsgc.cpp:2417 3 xul.dll js::gc::GCRuntime::updatePointersToRelocatedCells(JS::Zone*) js/src/jsgc.cpp:2770 4 xul.dll js::gc::GCRuntime::compactPhase(JS::gcreason::Reason, js::SliceBudget&) js/src/jsgc.cpp:5711 5 xul.dll js::gc::GCRuntime::incrementalCollectSlice(js::SliceBudget&, JS::gcreason::Reason) js/src/jsgc.cpp:6169 6 xul.dll js::gc::GCRuntime::gcCycle(bool, js::SliceBudget&, JS::gcreason::Reason) js/src/jsgc.cpp:6344 7 xul.dll js::gc::GCRuntime::collect(bool, js::SliceBudget, JS::gcreason::Reason) js/src/jsgc.cpp:6450 8 xul.dll js::gc::GCRuntime::gcSlice(JS::gcreason::Reason, __int64) js/src/jsgc.cpp:6523 9 user32.dll UserCallWinProcCheckWow 10 xul.dll InterSliceGCTimerFired(nsITimer*, void*) dom/base/nsJSEnvironment.cpp:1809 11 kernelbase.dll GetTickCount64 12 nss3.dll nss3.dll@0x3bb6f 13 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:995 14 xul.dll NS_ProcessNextEvent(nsIThread*, bool) xpcom/glue/nsThreadUtils.cpp:297 15 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:127 16 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:227 17 xul.dll nsThreadManager::NewThread(unsigned int, unsigned int, nsIThread**) xpcom/threads/nsThreadManager.cpp:252 18 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:156 19 nss3.dll PR_ImplodeTime nsprpub/pr/src/misc/prtime.c:266 20 cfgmgr32.dll _PnpRegGetDeviceRegProp

Signature js::ObjectGroup::sweep More Reports Search UUID 60ac25ba-b528-4734-9296-1abe22160519 Date Processed 2016-05-19T22:36:55.529341+00:00 Uptime 167 Last Crash 172 seconds before submission Install Age 95956 since version was first installed. Install Time 2016-05-19 19:43:26 Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS Windows 7 OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 2 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x3b7ffffc User Comments App Notes AdapterVendorID: 0x8086, AdapterDeviceID: 0x0152, AdapterSubsysID: 01521849, AdapterDriverVersion: 10.18.10.3325 Processor Notes processor_prod-processor-i-3feb08e4_13249; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll Поставщик услуг RSVP TCPv6 : 2 : 1 : Поставщик услуг RSVP TCP : 2 : 1 : %SystemRoot%\system32\mswsock.dll Поставщик услуг RSVP UDPv6 : 2 : 2 : Поставщик услуг RSVP UDP : 2 : 2 : %SystemRoot%\system32\mswsock.dll Adapter Vendor ID 0x8086 Adapter Device ID 0x0152 Total Virtual Memory 4294836224 Available Virtual Memory 3744571392 System Memory Use Percentage 39 Available Page File 6255575040 Available Physical Memory 2402738176 Bugzilla - Report this bug in Firefox Core External Software Affecting Firefox Toolkit Related Bugs 1263916NEW --- OOM crash in js::ObjectGroup::sweep 1112741NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*) Crashing Thread (0) Frame Module Signature Source 0 xul.dll js::ObjectGroup::sweep(js::AutoClearTypeInferenceStateOnOOM*) js/src/vm/TypeInference.cpp:4235 1 xul.dll js::gc::GCRuntime::sweepTypesAfterCompacting(JS::Zone*) js/src/jsgc.cpp:2406 2 xul.dll js::gc::GCRuntime::sweepZoneAfterCompacting(JS::Zone*) js/src/jsgc.cpp:2417 3 xul.dll js::gc::GCRuntime::updatePointersToRelocatedCells(JS::Zone*) js/src/jsgc.cpp:2770 4 xul.dll js::gc::GCRuntime::compactPhase(JS::gcreason::Reason, js::SliceBudget&) js/src/jsgc.cpp:5711 5 xul.dll js::gc::GCRuntime::incrementalCollectSlice(js::SliceBudget&, JS::gcreason::Reason) js/src/jsgc.cpp:6169 6 xul.dll js::gc::GCRuntime::gcCycle(bool, js::SliceBudget&, JS::gcreason::Reason) js/src/jsgc.cpp:6344 7 xul.dll js::gc::GCRuntime::collect(bool, js::SliceBudget, JS::gcreason::Reason) js/src/jsgc.cpp:6450 8 xul.dll js::gc::GCRuntime::gcSlice(JS::gcreason::Reason, __int64) js/src/jsgc.cpp:6523 9 user32.dll UserCallWinProcCheckWow 10 xul.dll InterSliceGCTimerFired(nsITimer*, void*) dom/base/nsJSEnvironment.cpp:1809 11 kernelbase.dll GetTickCount64 12 nss3.dll nss3.dll@0x3bb6f 13 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:995 14 xul.dll NS_ProcessNextEvent(nsIThread*, bool) xpcom/glue/nsThreadUtils.cpp:297 15 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:127 16 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:227 17 xul.dll nsThreadManager::NewThread(unsigned int, unsigned int, nsIThread**) xpcom/threads/nsThreadManager.cpp:252 18 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:156 19 nss3.dll PR_ImplodeTime nsprpub/pr/src/misc/prtime.c:266 20 cfgmgr32.dll _PnpRegGetDeviceRegProp

Всички отговори (2)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

bp-60ac25ba-b528-4734-9296-1abe22160519

Signature: js::ObjectGroup::sweep

This is for Sumo's Related Bugs 1263916 NEW --- OOM crash in js::ObjectGroup::sweep

1112741 NEW --- crash in js::types::TypeObject::maybeSweep(js::types::AutoClearTypeInferenceStateOnOOM*)


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 91 Release date April 19, 2016 http://java.com/en/download/manual.jsp


https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding