How do I access my spam/junk file (where is it ?)
Have not received e-mails and am told they must be in my junk flle. I do not know how to access this file because I don't know where it is? As you may guess I am not computer savy !!
Избрано решение
You may have an account that connects using POP, which would mean that a Spam folder would be found on the server (but not in a mail client such as Thunderbird.)
Go and login to your email in your browser via the provider's web page and look for a Spam or Junk folder there.
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Mine appear in the pane at the left where my accounts and their folders are listed.
Do you have such a pane?
Thank you so much for taking the time to respond. I have such a pane but it only contains Inbox/Drafts/Sent/Archives/Deleted.
Избрано решение
You may have an account that connects using POP, which would mean that a Spam folder would be found on the server (but not in a mail client such as Thunderbird.)
Go and login to your email in your browser via the provider's web page and look for a Spam or Junk folder there.
Brilliant ! Found it. Thanks a million.