Could you please be more descriptive with your issue and what you have tried to do to fix this issue. What following picture ? More info regarding how old everything is would be good also.

You can try this 1st please: https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Please let us know if this solved your issue or if need further assistance.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

You can check the Graphics section on the "Help -> Troubleshooting Information" (about:support) page for messages about WebGL.

See also the Web Console.

• "3-bar" menu button or Tools -> Web Developer
• https://developer.mozilla.org/en/Tools/Web_Console