A page comes up that says I should update and I have
Note - if you are seeing this page when you don't want to, update Firefox to the latest version Indefinite Articles Bellygraph Picobusiness Android Development Laboratory Google Mozilla Firefox This is what iscoming up Gary
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If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.
- only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
- plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
See also:
GaryVP said
Note - if you are seeing this page when you don't want to, update Firefox to the latest version Indefinite Articles Bellygraph Picobusiness Android Development Laboratory Google Mozilla Firefox
That is 'undefined.com', a redirect virus and a browser hijacker.
Go to the 3-bar menu => Addons => and look for any unfamiliar or suspicious looking extensions, like e.g.:
SafeSearch Incognito SearchAssist Incognito
When you find any : remove them.
Do the same in Windows' Control Panel => Programs.
However : most malware will be 'hiding' somewhere , so let's run malware scans :
Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners.
They all work differently - what one program doesn't pick up, the others might.
Also see : https://malwaretips.com/blogs/remove-undefined-com-redirect/