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Firefox quantum is freezing every time I click menu (the 3 lines on the top right of screen) also if i avoid clicking the 3 lines (menu) it freezes randomly

  • 3 отговора
  • 1 има този проблем
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  • Последен отговор от Shadow110

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tried changing file to (.old) tried changing the preferences in options (acceleration) tried prevent accessibility un-check

tried changing file to (.old) tried changing the preferences in options (acceleration) tried prevent accessibility un-check

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Hi, leave accessibility checked always unless running programs that require.

If have very little ram : You could try this please : Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Note : Acceleration is for your Video Card, monitor to see if need to turn back on. https://support.mozilla.org/en-US/kb/performance-settings

You can : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST