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I changed the primary email on my work account and now I can't use my old work primary email as my personal primary email.

  • 5 отговора
  • 1 има този проблем
  • 21 изгледи
  • Последен отговор от FredMcD

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I changed the primary email on my work account and deleted the original primary email, however I cant use the old email to create a new personal account. Can anyone help me?

I changed the primary email on my work account and deleted the original primary email, however I cant use the old email to create a new personal account. Can anyone help me?

Всички отговори (5)

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Go to your user profile for that website and change the e-mail.

However, if you are talking about sync;

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
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Hi, sorry for not being clear yes I'm talking about sync.

If this is the case, why can't I re-use the deleted email?

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I don't know for sure, but don't worry. If you change the e-mail, only the data on the sync is removed. The data on your computers will not be changed.

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Hi Fred,

I'm not so concerned about the data on my PC. Basically, I have 2 profiles set up in account:profiles and would like one synced with email A and one with email B.

Email B was initially the primary email for my work profile, but I changed that to Email A and removed email B. I want email B to be used as my personal profile, but it is seems as though Firefox sync still has it linked to my work account as a secondary email, despite having removed it.

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Not sure how to handle that. It might be better to start over. Remember that the data in your computers is safe.