Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Hi, Firefox updated and now all my tiles are gone. Just a blank page on new tab with a grey firefox logo top right. No cog icon.

  • 3 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от philipp

more options

Update a couple of days ago and now new pages are completely blank. I had about 8 tiles saved with shortcuts to work sites so this is infuriating. All the advice I read refers to a cog icon top right hand corner - but there is no cog icon. There's a grey firefox icon top left which switches on a "let's get started" thing but I can't find anything in there to put the tiles back.

Update a couple of days ago and now new pages are completely blank. I had about 8 tiles saved with shortcuts to work sites so this is infuriating. All the advice I read refers to a cog icon top right hand corner - but there is no cog icon. There's a grey firefox icon top left which switches on a "let's get started" thing but I can't find anything in there to put the tiles back.

Избрано решение

hi, could you check in the firefox menu ≡ > help > about:firefox panel which version you're on?

Прочетете този отговор в контекста 👍 0

Всички отговори (3)

more options

Избрано решение

hi, could you check in the firefox menu ≡ > help > about:firefox panel which version you're on?

more options

Bizarre thing, I closed Firefox and re-opened (I've tried this before) and it said installing updates - now all my old tiles are back. Maybe a problem with the upgrade last time round??

more options

exactly, it was a known issue in the last version that got fixed with the 61.0.1 release: https://www.mozilla.org/en-US/firefox/61.0.1/releasenotes/