Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Can I recover e-mails after a re-installation of Windows 10 without a back-up?

  • 4 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Lorenzo371

more options

Hi. Can I recover e-mails after a re-installation of Windows 10 without a back-up? When I use recover-software, in C:\Users\NAME\AppData\Roaming\Thunderbird only the data after the re-installation are found. Thank you in advance

Hi. Can I recover e-mails after a re-installation of Windows 10 without a back-up? When I use recover-software, in C:\Users\NAME\AppData\Roaming\Thunderbird only the data after the re-installation are found. Thank you in advance

Всички отговори (4)

more options

Sounds like you do not perform regular backups.

Do you see a 'windows.old' folder on the desktop?

If yes, look in that 'windows.old' folder. Typically it would have been in this location: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

Does it have that 'Thunderbird' folder in it?

You may need to make hidden files and folders visible:

If yes.

  • Copy that 'backup 'Thunderbird ' folder.
  • Exit Thunderbird if it is running.
  • Locate the 'Roaming' folder on computer: C:\Users\<Windows user name>\AppData\Roaming
  • delete the 'Thunderbird' folder that is in the 'Roaming' folder.
  • Then, in the 'Roaming' folder, right click and paste the copied backup of 'Thunderbird' folder.

Start Thunderbird.

Променено на от Toad-Hall

more options

Hi Toad-Hall, I don't have a 'windows.old'-folder.

more options

When you perform a complete reinstallation of Operating System, everything is wiped as if starting anew.

If it was an upgrade to Windows 10 or restore then usually there is a 'windows.old' folder created automatically by Windows.

re :When I use recover-software What recover software are you talking about?

There is an Thunderbird addon designed to recover deleted emails from non-compacted folders, but that is not the same as recovering deleted files after an OS reinstallation.

more options

I tried software as Recuva, Hetman Partition Recovery, Stellar Phoenix Win Recovery,... As I did have a complete reinstallation I accept my mails are lost. Thanks anyway