Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

new emails not downloading to PC, only old ones which should have been removed from server

  • 3 отговора
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от AlnDav

more options

running Thunderbird 60.5.0 (32 bit). Have been running Thunderbird for years and know my way around settings fairly well but this problem is unusual. I have numerous other email addresses and all seem to work OK. This one in question was working OK (for for over a year on this PC) but very recently the Thunderbird account which is set to delete emails from server after download to PC no longer deletes emails from server and any new ones that are waiting (can see them on web mail OK). What we are getting now is numerous identical OLD emails (one or two) as these only are downloaded (not new emails) and not removed from server. Back quite while ago I had a odd problem with another account that also had been working OK. I couldn't find a ny way to rectify it so the Thunderbird account was deleted then re added and all worked OK. With this account there many very important emails and I suspect that if I remove the account these emails will also be removed which I can't have happen.

running Thunderbird 60.5.0 (32 bit). Have been running Thunderbird for years and know my way around settings fairly well but this problem is unusual. I have numerous other email addresses and all seem to work OK. This one in question was working OK (for for over a year on this PC) but very recently the Thunderbird account which is set to delete emails from server after download to PC no longer deletes emails from server and any new ones that are waiting (can see them on web mail OK). What we are getting now is numerous identical OLD emails (one or two) as these only are downloaded (not new emails) and not removed from server. Back quite while ago I had a odd problem with another account that also had been working OK. I couldn't find a ny way to rectify it so the Thunderbird account was deleted then re added and all worked OK. With this account there many very important emails and I suspect that if I remove the account these emails will also be removed which I can't have happen.

Всички отговори (3)

more options

My guess is you have an anti virus scanning mail and bombing.

Disable email scanning in the product and see what happens.

more options

Turned off the email scanning temporarily and it's working. Thanks for your help.

more options

After the antivirus email shield was turned back on all still working OK so rebooted PC and still OK. So it looks like it's fixed completely as I could not find a setting in the antivirus email shield that related to the problems I was getting. Thanks again for your help.