Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I had to reset my laptop, which had firefox account, syncronised to my phone and tablet. Syncronisation code does not work.

  • 6 отговора
  • 2 имат този проблем
  • 17 изгледи
  • Последен отговор от the-edmeister

more options

I have a laptop, phone and tablet; all syncronised to each other via firefox. I had to reset my laptop (windows) due to a problem with office. When I try to reset my bookmarks on my laptop, I get an autorisation code, which never works. Probably due to the fact that my laptop has a new identity. So I cannot sync. Although the account exists . Please help.

I have a laptop, phone and tablet; all syncronised to each other via firefox. I had to reset my laptop (windows) due to a problem with office. When I try to reset my bookmarks on my laptop, I get an autorisation code, which never works. Probably due to the fact that my laptop has a new identity. So I cannot sync. Although the account exists . Please help.

Всички отговори (6)

more options

Are you connecting to Sync on the web? https://accounts.firefox.com/signin

Are you getting the authorization via that laptop? Or are you using a code you got from a different device?

more options

i connect to sync on the web and get authorisation via mail in my inbox.

more options

i mean authorisation code via mail in my inbox

more options

jvereecke said

i mean authorisation code via mail in my inbox

On the same device?

If so, are you doing a copy and paste of that code? Or are you typing it in?

more options

Please file a Bug report here to get the attention of a Sync Mozilla developer to help you further: https://bugzilla.mozilla.org/

https://developer.mozilla.org/en/Bug_writing_guidelines