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Only on Firefox wouldn't load Facebook notifications/messages. Told to clear cache thru library on FB then cleared all history/bookmarks & won't make new ones
Last week Firefox would no longer load notifications & messages on Facebook. I was told to clear cache from FB through the library--went to history<show all history< searched FB and hit control and cleared it. Now FB work's great, but it cleared all my history and bookmarks everywhere. Firefox won't let me save new bookmarks or history. I tried trouble shooting through Facebook-told to go to the library, click bookmarks or history and then search all bookmarks and history. I get a message that it is empty and the screen disappears. Can't find my old bookmarks, can't make new ones, my bookmark toolbar is gone. The fixes are not working. Help!
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Hello vickymrp,
Would you please edit your post and change the second "less than" sign ("<show all history>") to a "greater than" sign ?
You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.
- use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page
In case errors are reported with "Verify Integrity" close and restart Firefox and retry.
If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
See also:
- https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox