noelmagee said

I was asked to disengage ad blocker, then to refresh a page. How do I refresh?

Hello noelmagee,

Your system details show "AdBlock Plus", but as inactive.

When AdBlock Plus enabled, and you need to disable it on a site, you must click on the ABP icon, then on the blue button , after which you'll see a red "Refresh" button to click on.

In other cases where you want to refresh a page you can click on the "Refresh" button, to the left of the "Home" icon.

There is NO refresh button next to the home button. Worthless help.

mjkrrs62, Go to Menu -> Customize If you don't see the Reload button, try Restore Defaults.

The System Details list shows you run an older Firefox 69 version that is no longer supported with security updates.

Please update to the current Firefox 71.0 release.

• https://support.mozilla.org/en-US/kb/update-firefox-latest-version
• Help -> About Firefox

Firefox shows an highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content.

• click the shield icon for more details and possibly disable the protection

You can check in the Web Console what content is blocked

• "3-bar" menu button or Tools -> Web Developer

See:

• https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

You can reload web page(s) to refresh the page

• press "Command + R" to reload (Mac)
• press "Command + Shift + R" to reload and bypass the cache (Mac)

The toolbar reload button looks like an arrow in a circle.

Firefox has a combined Stop/Reload button normally positioned at the left end of the Navigation Toolbar.

• Stop button (x): while the page is loading
• Reload button (circular arrow): when the page has finished loading
  middle-click the Reload button to duplicate the current tab to a new tab