Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Unknown account when signing in to Firefox sync..

  • 7 отговора
  • 1 има този проблем
  • 32 изгледи
  • Последен отговор от Dominique

more options

I can sign into firefox sync on android but firefox on windows fails to sign in, it says unknown account.

I am using the sign in to sync button in firefox itself..

I didn't had this issue before..so this is something new to me...

I can sign into firefox sync on android but firefox on windows fails to sign in, it says unknown account. I am using the sign in to sync button in firefox itself.. I didn't had this issue before..so this is something new to me...
Прикачени екранни снимки

Избрано решение

Hey it's fixed! I reinstalled firefox and then refresh it

Reinstall alone didn't work, but refreshed after that and now sync is working again..

Прочетете този отговор в контекста 👍 0

Всички отговори (7)

more options

Can you try signing in on the web portal here https://accounts.firefox.com/signin to see if the account is correctly registered?

more options

Gary Gadget said

Can you try signing in on the web portal here https://accounts.firefox.com/signin to see if the account is correctly registered?

oh yeah that worked! so is it a bug in the firefox sync button?

EDIT: sorry for late reply :(

Променено на от Dominique

more options

see? it works if I follow the link you gave me

more options

but still this doesn't work

more options

This is weird but where did you download your firefox install from? Try and reinstall it from here https://www.mozilla.org/firefox/new/?utm_source=support.mozilla.org&utm_medium=referral&utm_campaign=non-fx-button&utm_content=body-download-button

more options

I downloaded firefox from firefox ..of course..

Why would I download it somewhere else?

more options

Избрано решение

Hey it's fixed! I reinstalled firefox and then refresh it

Reinstall alone didn't work, but refreshed after that and now sync is working again..