Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I am no longer able to login to Firefox Sync on my desktop

  • 1 отговор
  • 1 има този проблем
  • 16 изгледи
  • Последен отговор от marclunden

marclunden
marclunden
more options

This morning I noticed new bookmarks on my desktop were no longer syncing to my Android phone. When I tried logging out and in again, I could no longer login on my desktop. Each attempt generates an "Unexpected error" message.

I have already tried the Refresh option from the troubleshooting menu. I also tried uninstalling and reinstalling. After both I am still getting an "Unexpected error" message.

I have also attempted to create a new profile, but attempting to enter an email address produces a 500 error.

Any ideas?

This morning I noticed new bookmarks on my desktop were no longer syncing to my Android phone. When I tried logging out and in again, I could no longer login on my desktop. Each attempt generates an "Unexpected error" message. I have already tried the Refresh option from the troubleshooting menu. I also tried uninstalling and reinstalling. After both I am still getting an "Unexpected error" message. I have also attempted to create a new profile, but attempting to enter an email address produces a 500 error. Any ideas?

Всички отговори (1)

marclunden
marclunden Задаващият въпроса
more options

Help? Anyone?

I see from an old question #1170302 that another user had a similar "Unexpected error" problem. The ultimate solution was that user's account had been flagged for some reason, and a dev or admin had to clear that flag.

If that's the same problem my account has, I'd really appreciate if someone with the correct access could give me a hand here.