Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

emails

  • 2 отговора
  • 1 има този проблем
  • 3 изгледи
  • Последен отговор от christ1

more options

all of a sudden, I have only emails for last 3 months. I still have emails that i've archived going back for years; but emails not archived and older that a few months are lost

all of a sudden, I have only emails for last 3 months. I still have emails that i've archived going back for years; but emails not archived and older that a few months are lost

Всички отговори (2)

more options

Same here. It's only the inbox which is affected so the trash in the trash box goes back years whilst the useful stuff has disappeared!

more options

It sounds like your mail files got corrupted.
Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the state of corruption messages in the affected folder may not be recoverable anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

Also make sure to backup the Thunderbird profile on a regular basis