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Disappearing emails

  • 3 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Stans

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In my Inbox, after I've read a new email it disappears. I think this is a problem with Quick Filters, because I can find some of the emails by clicking on the different tabs - attachments, contacts, and so on, but not all of them. If I don't move an email to a different folder as soon as I've read it, the next time I go to the Inbox it's not there. However at the bottom of the screen the bar tells me I've got 42 emails in my inbox, but I can only see a few of them. Where are the rest, and how can I stop this happening?

In my Inbox, after I've read a new email it disappears. I think this is a problem with Quick Filters, because I can find some of the emails by clicking on the different tabs - attachments, contacts, and so on, but not all of them. If I don't move an email to a different folder as soon as I've read it, the next time I go to the Inbox it's not there. However at the bottom of the screen the bar tells me I've got 42 emails in my inbox, but I can only see a few of them. Where are the rest, and how can I stop this happening?

Избрано решение

Go to View > Threads and make sure All is the selected option and NOT Unread

Also, make sure the View > Folders option is NOT set to "Unread"

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Всички отговори (3)

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Избрано решение

Go to View > Threads and make sure All is the selected option and NOT Unread

Also, make sure the View > Folders option is NOT set to "Unread"

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Thank you! Problem solved instantly. I don't know how the settings got changed, but all is back to normal. Hooray!

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You're welcome.