Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Login window is blank, eventually times out

  • 5 отговора
  • 1 има този проблем
  • 5 изгледи
  • Последен отговор от OBW47

more options

Today I noticed that I can no longer log into my Firefox browser on iPad. No matter what process I use to evoke the login window, I never reach the point of entering credentials. Instead, the blank window times out and I'm served the error message, "Could not load page". I've deleted Firefox and reinstalled. This wiped out all of my bookmarks, but did not resolve the problem. I have a good internet connection. Any ideas?

Today I noticed that I can no longer log into my Firefox browser on iPad. No matter what process I use to evoke the login window, I never reach the point of entering credentials. Instead, the blank window times out and I'm served the error message, "Could not load page". I've deleted Firefox and reinstalled. This wiped out all of my bookmarks, but did not resolve the problem. I have a good internet connection. Any ideas?

Всички отговори (5)

more options

Have you tried shutting the iPad off and turning it back on?

more options

Yes, I have performed a reboot.

My iPad is IOS v10. I suspect recent browser upgrade incompatibility, although Mozilla has always offered excellent backward compatibility in the past.

I'm attaching two pics; the first is the blank login dialog window, the second is the error message it displays upon timing out.

more options

I assume you can’t upgrade your iPad to 13.5. Install an older version of Firefox Explains how to reinstall a previous version.

more options

OBW47,

Correct, my iPad does not support iOS above 10.3.4. Regarding older versions of Firefox, unless I'm misunderstanding something, older versions are executable only in a desktop environment. My problem exits on an iPad. That said, I'm not iOS native, so correct me if I'm wrong.

more options

You are right. The page I referred you to is for desktop versions. Sorry for the confusion. Your problem is probably due to incompatible software versions. The current Firefox requires iOS 11.4 or higher. I reported the problem.