Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

XML Parsing Error when TBird starts

  • 4 отговора
  • 1 има този проблем
  • 249 изгледи
  • Последен отговор от howard27

more options

I am running TBird 78.3.2 (64-bit) on Ubuntu 20.04

Startup fails - a window opens with the following message:

XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xhtml Line Number 905, column 3: <key id="openLightningKey" --^ </p>

I can now only run TBird in safe-mode, from the terminal. While in safe-mode I disabled all extensions. It still fails to run in normal mode, I just get the error dialogue.

More error info is shown in the terminal:

Extension error: Error while loading 'jar:file:///usr/lib/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/</<@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 </p>

Don't know if this is relevant but I followed the path to the omni.ja file and it doesn't seem to contain a 'twitter' folder.

Please help if you can.

Howard

I am running TBird 78.3.2 (64-bit) on Ubuntu 20.04 Startup fails - a window opens with the following message: ''XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xhtml Line Number 905, column 3: <key id="openLightningKey" --^ I can now only run TBird in safe-mode, from the terminal. While in safe-mode I disabled all extensions. It still fails to run in normal mode, I just get the error dialogue. More error info is shown in the terminal: Extension error: Error while loading 'jar:file:///usr/lib/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/</<@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 Don't know if this is relevant but I followed the path to the omni.ja file and it doesn't seem to contain a 'twitter' folder. Please help if you can. Howard
Прикачени екранни снимки

Избрано решение

OK, it seems to be fixed.

I went back to version 68.7 This started up correctly but would not use my 'old' profile as it had been used in later versions. I was therefore forced to use a new profile and setup my mail account again, not too much of a problem but I could not access all my archived mails going back to 2003.

To fix this, I copied the 'Local Folders' folder from my old profile to the new profile. It worked. I could now see my old mails!

Next, I updated to a later version: > sudo apt-get install thunderbird

So I now have 78.3.2 installed. It starts without giving an error message and can be closed and re-started correctly. As far as I can see, everything works fine now.

Many thanks for your help.

Прочетете този отговор в контекста 👍 0

Всички отговори (4)

more options

Is this a Thunderbird version you installed from a repository for your distribution, or the vanilla version from https://www.thunderbird.net/ ?

more options

I installed this version (78.3.2 64-bit) using the standard Ubuntu Installation tool, so I guess it's from the repository for Ubuntu 20.04.

I did try removing TBird and re-installing but got the same error.

I also tried installing the Snap version which started correctly without errors but introduced a different issue - when quitting Tbird, it seems to leave a process running so that starting it again fails. I decided to remove the Snap version and stick with the standard repository version that I have always used.

I'm hoping the error message means something to somebody.

more options

I'd try the vanilla Thunderbird version from https://www.thunderbird.net/ .

You can just extract the tar to a folder of your choice, and then run it from the command line.

more options

Избрано решение

OK, it seems to be fixed.

I went back to version 68.7 This started up correctly but would not use my 'old' profile as it had been used in later versions. I was therefore forced to use a new profile and setup my mail account again, not too much of a problem but I could not access all my archived mails going back to 2003.

To fix this, I copied the 'Local Folders' folder from my old profile to the new profile. It worked. I could now see my old mails!

Next, I updated to a later version: > sudo apt-get install thunderbird

So I now have 78.3.2 installed. It starts without giving an error message and can be closed and re-started correctly. As far as I can see, everything works fine now.

Many thanks for your help.