Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Subfolders: The Mystery of the Disappearing Emails

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Sarah

Sarah
Sarah
more options

Some of the sub folders in my Inbox do not show any emails. If I search for the emails they show in the results - but not in the sub folders. In the Folder Properties for the offending folders it says Number of messages" ) Size on disk: 0

I tried creating a new sub folder but the same problem re-occurs.

I tried creating a new profile and migrating the emails over but now the new profile has the same problem.

I tried "Repair Folder" in the Folder Properties to no avail.

I have selected "Show hidden files, folders..." in File Explorer Options.

Help!

Some of the sub folders in my Inbox do not show any emails. If I search for the emails they show in the results - but not in the sub folders. In the Folder Properties for the offending folders it says Number of messages" ) Size on disk: 0 I tried creating a new sub folder but the same problem re-occurs. I tried creating a new profile and migrating the emails over but now the new profile has the same problem. I tried "Repair Folder" in the Folder Properties to no avail. I have selected "Show hidden files, folders..." in File Explorer Options. Help!

Всички отговори (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If you preform this action. https://support.mozilla.org/en-US/kb/rebuilding-global-database

Search will stop finding the emails that you no longer have. size on disk-0 means the file is empty. no amount of copying will make an empty file regain it's contents.

Sarah
Sarah Задаващият въпроса
more options

Ah - the problem is still there. Boo.

The Folder Properties says 0 but there are email #s beside the name of the subfolder on the Folder Pane Toolbar...

I am very grateful for any and all ideas!