Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox blank screen

  • 1 отговор
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от FredMcD

more options

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firefox on safe mode. Any solution other than uninstalling Firefox? The screen is fully white, no close button, nothing. Just plain white.

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firefox on safe mode. Any solution other than uninstalling Firefox? The screen is fully white, no close button, nothing. Just plain white.

Всички отговори (1)

more options

Meenakshi A said

I'm currently running Firefox on safe mode

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.