After update receiving login error message sending mail
Since a recent upgrade (to TB 91.2.0, part of Manjaro regular updates) I receive an error message every time I send an email:
"Login to server [my mail server] with username [my username] failed"
Strangely, in spite of the error message, the email seems to send OK, and is placed correctly in my sent folder. There is no problem checking mail, only sending.
I have changed nothing in the setup, which has been working fine for a long time; and I have another computer running an older version of Thunderbird (as supplied with Ubuntu 20.04), which still works fine sending messages from the same account, with the same details.
If there is any other detail I can offer that will help troubleshooting, please let me know. If anyone can help with this I would be very grateful.
Избрано решение
There has been another Thunderbird update (to 91.2.1) and this seems to have resolved the problem for me.
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perhaps log the send to see what is wrong. https://thunderbirdtweaks.blogspot.com/2021/10/logging-mail-sending-in-thunderbird.html
Hi Matt, thanks so much for your help. Here's the log:
window.controllers/Controllers is deprecated. Do not use it for UA detection. blank
NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] LoginManagerChild.jsm:194
observe resource://gre/modules/LoginManagerChild.jsm:194 addressInputOnBlur chrome://messenger/content/messengercompose/addressingWidgetOverlay.js:1030 onblur chrome://messenger/content/messengercompose/messengercompose.xhtml:1
mailnews.smtp: Sending message <[account info removed]> SmtpService.jsm:84:18 mailnews.smtp: S: 220 mail.gridhost.co.uk ESMTP ready
SmtpClient.jsm:429:17 mailnews.smtp: C: EHLO [192.168.1.22] SmtpClient.jsm:600:19 mailnews.smtp: S: 250-[server info removed]
250-SIZE 50485760
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-DSN
250-AUTH PLAIN LOGIN
250 STARTTLS
SmtpClient.jsm:429:17 mailnews.smtp: C: STARTTLS SmtpClient.jsm:600:19 mailnews.smtp: S: 220 2.0.0 Start TLS
SmtpClient.jsm:429:17 mailnews.smtp: C: EHLO [192.168.1.22] SmtpClient.jsm:600:19 mailnews.smtp: S: 250-[server info removed]
250-SIZE 50485760
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-DSN
250 AUTH PLAIN LOGIN
SmtpClient.jsm:429:17 mailnews.smtp: Possible auth methods: PLAIN,LOGIN SmtpClient.jsm:948:17 mailnews.smtp: Maximum allowed message size: 50485760 SmtpClient.jsm:954:19 mailnews.smtp: Current auth method: PLAIN SmtpClient.jsm:666:17 mailnews.smtp: Authentication via AUTH PLAIN SmtpClient.jsm:681:21 mailnews.smtp: C: Logging suppressed (it probably contained auth information) SmtpClient.jsm:596:19 mailnews.smtp: Socket timed out. SmtpClient.jsm:530:17
_onTimeout resource:///modules/SmtpClient.jsm:530 notify resource://gre/modules/Timer.jsm:62
mailnews.smtp: Authentication failed: Socket timed out. SmtpClient.jsm:751:17
_onAuthFailed resource:///modules/SmtpClient.jsm:751 _onTimeout resource:///modules/SmtpClient.jsm:534 notify resource://gre/modules/Timer.jsm:62
mailnews.smtp: S: 235 2.0.0 OK
SmtpClient.jsm:429:17 mailnews.smtp: Authentication successful. SmtpClient.jsm:1138:17 mailnews.smtp: C: MAIL FROM:<[email address removed]> BODY=8BITMIME SIZE=1772 SmtpClient.jsm:600:19 mailnews.smtp: S: 250 2.1.0 Ok
SmtpClient.jsm:429:17 mailnews.smtp: MAIL FROM successful, proceeding with 1 recipients SmtpClient.jsm:1172:17 mailnews.smtp: Adding recipient... SmtpClient.jsm:1177:17 mailnews.smtp: C: RCPT TO:<[email address removed]> SmtpClient.jsm:600:19 mailnews.smtp: S: 250 2.1.5 Ok
SmtpClient.jsm:429:17 mailnews.smtp: RCPT TO done, proceeding with payload SmtpClient.jsm:1237:19 mailnews.smtp: C: DATA SmtpClient.jsm:600:19 mailnews.smtp: S: 354 End data with <CR><LF>.<CR><LF>
SmtpClient.jsm:429:17 mailnews.smtp: Sending 1772 bytes of payload SmtpClient.jsm:576:17 mailnews.smtp: S: 250 2.0.0 Ok: queued as A600621AEBC2A
SmtpClient.jsm:429:17 mailnews.smtp: Message sent successfully. SmtpClient.jsm:1296:21 mailnews.smtp: Closing connection... SmtpClient.jsm:173:17 mailnews.smtp: Idling while waiting for new connections... SmtpClient.jsm:1306:19 mailnews.smtp: Socket closed. SmtpClient.jsm:503:17 mailnews.smtp: Authentication failed: Socket timed out. SmtpClient.jsm:792:19
_onAuthFailed resource:///modules/SmtpClient.jsm:792 _onTimeout resource:///modules/SmtpClient.jsm:534 notify resource://gre/modules/Timer.jsm:62
mailnews.send: Sending failed; Unable to authenticate to Outgoing server (SMTP) [server address removed]. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'., exitCode=2153066805, originalMsgURI= MessageSend.jsm:321:27
fail resource:///modules/MessageSend.jsm:321 _deliveryExitProcessing resource:///modules/MessageSend.jsm:611 sendDeliveryCallback resource:///modules/MessageSend.jsm:676 OnStopRunningUrl resource:///modules/MessageSend.jsm:1309 onerror resource:///modules/SmtpService.jsm:187 _onNsError resource:///modules/SmtpClient.jsm:492 _onAuthFailed resource:///modules/SmtpClient.jsm:793 _onTimeout resource:///modules/SmtpClient.jsm:534 notify resource://gre/modules/Timer.jsm:62
mailnews.smtp: Closing connection... 2 SmtpClient.jsm:173:17 NS_ERROR_ABORT: Component returned failure code: 0x80004004 (NS_ERROR_ABORT) [nsIWindowWatcher.openWindow] Prompter.jsm:1291
Does that give any clues as to what the problem might be?
Избрано решение
There has been another Thunderbird update (to 91.2.1) and this seems to have resolved the problem for me.