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Some sites stopped working

  • 8 отговора
  • 1 има този проблем
  • 9 изгледи
  • Последен отговор от abcmail

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Suddenly I can't log into some sites on Firefox. I'm 94.0.1. I'm on a Mac > Catalina. See images of error messages. I could not even get to this page on Firefox (I'm on Safari right now); Firefox said I needed to enable cookies and local storage. But cookies ARE enabled (I'm not sure how to enable local storage, or what that means). I created a test user, and downloaded Firefox and everything worked, but when I go back to my real user, I still have these problems.

Suddenly I can't log into some sites on Firefox. I'm 94.0.1. I'm on a Mac > Catalina. See images of error messages. I could not even get to this page on Firefox (I'm on Safari right now); Firefox said I needed to enable cookies and local storage. But cookies ARE enabled (I'm not sure how to enable local storage, or what that means). I created a test user, and downloaded Firefox and everything worked, but when I go back to my real user, I still have these problems.
Прикачени екранни снимки

Избрано решение

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

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Всички отговори (8)

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This could be related to your Tracking Protection setting. If you use the "Custom" level you can block cookies for all sites. Does this article help at all:

Websites say cookies are blocked - Unblock them

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Thank you, but I'm not using Custom. I've got Firefox > Preferences > Privacy and Security > Standard. Or are you talking about something else? I looked at that article already - the irony is even the Firefox website says cookies are blocked. (Per my original question, I'm on Safari now because I can't log into FF on Firefox!)

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Just to confirm, you also do not have the box checked in this section:

And finally, you are not using automatic private browsing mode -- "Never remember history" or "Always use private browsing mode" in the History section of the Preferences.

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No, none of that. Everything was working. Then I did some updates in my Mac (NOT an entire system update). Suddenly an extension and some websites will not load. I didn't change any FF preferences.

Also, as a test, I logged out of my Mac user, created a test user, downloaded Firefox, and everything worked (the extension, the websites, etc.). So it's only FF in my regular user (me, in other words). And I had been on some of the same websites just shortly before, so I just don't understand what happened.

Again: Firefox is working fine in my computer in a different user. But in MY account (basically my use of the computer), all of a sudden something's wrong with it.

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Избрано решение

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

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Yes, FredMcD! Thank you so much. I used the link that explained how to refresh the profile and that seems to have done it. Many thanks.

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Glad to help. Safe Surfing.