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Save As Dialog causes FireFox Crash

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от nekromantik

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Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.01 on Windows 10. Latest Nightly also installed and this problem is not on the nightly.

Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.01 on Windows 10. Latest Nightly also installed and this problem is not on the nightly.

Всички отговори (2)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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hmm it stopped freezing now. I will see if it happens again and post crash IDs if it does