Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Recover settings

  • 3 отговора
  • 1 има този проблем
  • 3 изгледи
  • Последен отговор от FredMcD

more options

I messed up firefox and uninstalled it. Then I forgot the password and changed it. My other computers still have my settings, but with a different password. Should I change the password back to get all my settings back?

I found the correct password on another computer. The other computer still has all the correct bookmarks and add-ons. I really, really, really can't lose all those settings. I will also need to be adding a table to the same account.

I messed up firefox and uninstalled it. Then I forgot the password and changed it. My other computers still have my settings, but with a different password. Should I change the password back to get all my settings back? I found the correct password on another computer. The other computer still has all the correct bookmarks and add-ons. I really, really, really can't lose all those settings. I will also need to be adding a table to the same account.

Избрано решение

On the computers that still have their data; Do Not Connect to sync. Their data might be deleted.

The best option is this; Shut down the old sync. Then create a new account. Delete Account: Look for Delete Account at the bottom of https://accounts.firefox.com/settings

After, create a new sync using the system/profile that has the data. Wait for a while until the syncing is done before adding any new members.

Прочетете този отговор в контекста 👍 0

Всички отговори (3)

more options

I can't touch anything until I get instructions.

more options

If you are talking about sync;

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

more options

Избрано решение

On the computers that still have their data; Do Not Connect to sync. Their data might be deleted.

The best option is this; Shut down the old sync. Then create a new account. Delete Account: Look for Delete Account at the bottom of https://accounts.firefox.com/settings

After, create a new sync using the system/profile that has the data. Wait for a while until the syncing is done before adding any new members.