Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Purging Thunderbird and Starting Over

  • 1 отговор
  • 1 има този проблем
  • 3 изгледи
  • Последен отговор от sfhowes

Robert Madden
Robert Madden
more options

I have used Thunderbird on the Mac for years. At the present time, I cannot get any passwords (old or new to trigger a download of messages from AOL, my email provider ([edited email from public] @verizon.net). I have several Thunderbird accounts. I tried purging all Thunderbird accounts from my computer, so that I could start over, but when I try to install the new app, it looks into my history on my computer and re-establishes the same stuff and I am back to square one.

How do I purge my computer of this history? I love Thunderbird, I just need to access it!

Bob Madden

I have used Thunderbird on the Mac for years. At the present time, I cannot get any passwords (old or new to trigger a download of messages from AOL, my email provider ([edited email from public] @verizon.net). I have several Thunderbird accounts. I tried purging all Thunderbird accounts from my computer, so that I could start over, but when I try to install the new app, it looks into my history on my computer and re-establishes the same stuff and I am back to square one. How do I purge my computer of this history? I love Thunderbird, I just need to access it! Bob Madden

Променено на от James

Всички отговори (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

You could create a new profile from Help/More Troubleshooting, about:profiles, which would not affect data in the current profile. With Verizon/AOL accounts, it's now required to use app passwords in TB instead of the regular account password.

https://support.mozilla.org/en-US/questions/1364324