Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox hangs up on win7

  • 6 отговора
  • 1 има този проблем
  • 17 изгледи
  • Последен отговор от jonzn4SUSE

more options

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

  • turned hardware acceleration and recommended settings off
  • cleared cache and profile few times
  • offline and safe mode
  • restarting and reinstalling for few times
  • installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did: * turned hardware acceleration and recommended settings off * cleared cache and profile few times * offline and safe mode * restarting and reinstalling for few times * installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe). still hangs up. it sometimes opens after i restarted,what can cause this?

Всички отговори (6)

more options

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

cor-el said

You can create a new profile as a quick test to see if your current profile is causing the problem.

Deleted all profiles and created one from scratch. Problem still occurs.Still freezes as i open.

more options

What security software are you running? I just update to 100 on Win7 and no issues. see screenshot Have you tried logging into another Windows account to see if it has the same issue? Have you tried Windows in Safe Mode?

more options

jonzn4SUSE [[#answer-1503811|said]

What security software are you running? I just update to 100 on Win7 and no issues. see screenshot Have you tried logging into another Windows account to see if it has the same issue? Have you tried Windows in Safe Mode?

it temporarly fixes after restarting computer,but after few restarts,it hangs again,so opening safe mode is hard since i dont know if it is fixed by safe mode or restart

more options

jonzn4SUSE dedi ki

What security software are you running? I just update to 100 on Win7 and no issues. see screenshot Have you tried logging into another Windows account to see if it has the same issue? Have you tried Windows in Safe Mode?

Tried in safe mode with network and it runs. fiddling with msconfig, but still, on non safe mode,it doesnt work

more options

What security software are you running?