Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox corrupted

more options

Firefox seems to have corrupted. When I tried to load, incomplete home page, no tabs, and no responsiveness. I have a lot of saved tabs which I am concerned, should I disable and re-download, I may lose. Any suggestions accepted--please keep in mind that I am getting no response from existing firefox. Thank you. Seth Kurn

Firefox seems to have corrupted. When I tried to load, incomplete home page, no tabs, and no responsiveness. I have a lot of saved tabs which I am concerned, should I disable and re-download, I may lose. Any suggestions accepted--please keep in mind that I am getting no response from existing firefox. Thank you. Seth Kurn

Всички отговори (1)

more options

Hi Seth, sorry to hear about this problem. Let's start with this issue:

Sometimes program installers and uninstallers mess with certain shared Microsoft files. Firefox is mostly dead from the address bar down if it doesn't find VCRUNTIME140_1.DLL where it expects it.

To rule out that issue, you can (re)run Microsoft's installer for the VC Runtime files:

(A) Open https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-160#visual-studio-2015-2017-2019-and-2022

(B) In the "Visual Studio 2015, 2017, 2019, and 2022" section of the article, download the installer for your system:

  • 64-bit Windows: the "X64" download
  • 32-bit Windows: the "X86" download

(C) Run that installer and restart Windows.

Any improvement?