Този сайт ще има ограничена функционалност, докато се извършва тече неговата поддръжка. Ако дадена статия не може реши проблема ви и искате да зададете въпрос, нашата общност е готова да ви помогне на @firefox в Twitter и /r/firefox в Reddit.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

e-mail gives error message

  • 3 отговора
  • 5 имат този проблем
  • 1 изглед
  • Последен отговор от tnazz55

more options

I have Thunderbird on my laptop and desktop. The laptop installation works normally. When I attempt to log in on the desktop I get an error message "Alert from account billjanes1@comcast: Temporarily blacklisted IP address-try again later.

I have reinstalled Thunderbird to no avail. Please advise. Bill Janes

I have Thunderbird on my laptop and desktop. The laptop installation works normally. When I attempt to log in on the desktop I get an error message "Alert from account billjanes1@comcast: Temporarily blacklisted IP address-try again later. I have reinstalled Thunderbird to no avail. Please advise. Bill Janes
Прикачени екранни снимки

Всички отговори (3)

more options

The IP address allocated to you by Comcast on that device (I assume you are using Comcast as they don't allow you to send mail unless you are) has been blacklisted by (you guessed in) Comcast. I suggest you ask them to explain. (If they can)

more options

Hard to know where the problem arises. When i try to access my Comcast email on Thunderbird I often get the message of the temporarily blacklisted IP address. Incoming messages are then also blocked in the Windows email box that shows up when you click on the Windows icon in Windows 10. OTOH, even when this happens I can log in to Xfinity on a browser, either Edge or Firefox, and have full access to incoming mail. Can someone explain this?

more options

I'm having the same issue right now. I had also had this issue previously (only through Thunderbird, access from this same computer to the web mail had no issue). The last time, about 2 or 3 days later my mail started flowing again as if nothing happened. It seems to me that the issue is the connection between Thunderbird and Comcast but I can't tell. I'll update when Thunderbird can connect again.