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Outlook account cannot sign in using same details as logging in direct

  • 1 отговор
  • 0 имат този проблем
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  • Последен отговор от sfhowes

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I have been unable to login using my main hotmail account using Thunderbird, I have checked both the password and the settings for Imap mail, they have not changed. I have reapplied the password in password manager, but it still says unable to login to read messages, please retry or enter password. I have tried safe mode and suspending extensions which has no effect. I can login to webmail on login.live.com using the same email address and password with no problem.

So it is Thunderbird which is causing the problem This is the only warnings I get in developer mode content calendar chrome/calendar/content/calendar/ content lightning chrome/lightning/content/lightning/ skin calendar classic/1.0 chrome/skin/linux/calendar/ skin calendar classic/1.0 chrome/skin/osx/calendar/ os=Darwin skin calendar classic/1.0 chrome/skin/windows/calendar/ os=WINNT skin calendar-common classic/1.0 chrome/skin/common/ skin lightning classic/1.0 chrome/skin/linux/lightning/ skin lightning classic/1.0 chrome/skin/osx/lightning/ os=Darwin skin lightning classic/1.0 chrome/skin/windows/lightning/ os=WINNT skin lightning-common classic/1.0 chrome/skin/lightning-common/ locale calendar en-GB chrome/calendar-en-GB/locale/en-GB/calendar/ locale lightning en-GB chrome/lightning-en-GB/locale/en-GB/lightning/ overlay about:addons chrome://lightning/content/suite-overlay-addons.xul application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} overlay about:preferences chrome://lightning/content/messenger-overlay-preferences.xul overlay chrome://calendar/content/calendar-properties-dialog.xul chrome://lightning/content/lightning-calendar-properties.xul overlay chrome://calendar/content/calendarCreation.xul chrome://lightning/content/lightning-calendar-creation.xul overlay chrome://communicator/content/pref/preferences.xul chrome://lightning/content/suite-overlay-preferences.xul application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} overlay chrome://lightning/content/lightning-calendar-creation.xul chrome://lightning/content/caldav-lightning-calendar-creation.xul overlay chrome://lightning/content/lightning-calendar-properties.xul chrome://lightning/content/caldav-lightning-calendar-properties.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://calendar/content/calendar-task-view.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://calendar/content/calendar-unifinder-todo.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://calendar/content/calendar-unifinder.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://calendar/content/today-pane.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://lightning/content/imip-bar-overlay.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://lightning/content/suite-overlay-sidebar.xul application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} overlay chrome://messenger/content/messageWindow.xul chrome://lightning/content/imip-bar-overlay.xul overlay chrome://messenger/content/messageWindow.xul chrome://lightning/content/messenger-overlay-messageWindow.xul overlay chrome://messenger/content/messenger.xul chrome://lightning/content/lightning-item-panel.xul overlay chrome://messenger/content/messenger.xul chrome://lightning/content/lightning-migration.xul overlay chrome://messenger/content/messenger.xul chrome://lightning/content/messenger-overlay-sidebar.xul overlay chrome://messenger/content/msgAccountCentral.xul chrome://lightning/content/messenger-overlay-accountCentral.xul overlay chrome://messenger/content/preferences/preferences.xul chrome://lightning/content/messenger-overlay-preferences.xul overlay chrome://mozapps/content/extensions/extensions.xul chrome://lightning/content/suite-overlay-addons.xul application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} override chrome://lightning-common/skin/accountCentral.css chrome://lightning-common/skin/suite-accountCentral.css application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} override chrome://messagebody/skin/calendar-event-dialog-attendees.png chrome://calendar-common/skin/calendar-event-dialog-attendees.png override chrome://messagebody/skin/imip.css chrome://lightning/skin/imip.css resource calendar . style chrome://calendar/content/calendar-event-dialog-attendees.xul chrome://calendar-common/skin/dialogs/calendar-event-dialog.css style chrome://calendar/content/calendar-event-dialog.xul chrome://calendar-common/skin/dialogs/calendar-event-dialog.css style chrome://calendar/content/calendar-event-dialog.xul chrome://communicator/skin/communicator.css application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} style chrome://messenger/content/customizeToolbar.xul chrome://calendar-common/skin/dialogs/calendar-event-dialog.css style chrome://messenger/content/customizeToolbar.xul chrome://calendar-common/skin/dialogs/calendar-event-dialog.css application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} style chrome://messenger/content/customizeToolbar.xul chrome://calendar/skin/calendar-task-view.css style chrome://messenger/content/customizeToolbar.xul chrome://lightning-common/skin/lightning.css application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} style chrome://messenger/content/customizeToolbar.xul chrome://lightning/skin/lightning-toolbar.css style chrome://messenger/content/messageWindow.xul chrome://lightning/skin/lightning.css manifest components/components.manifest and these three logs WebExtensions: Loading packed extension from C:\Users\stephen\AppData\Roaming\Thunderbird\Profiles\juxtxbo5.default-release\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}.xpi ext-legacy.js:157 WebExtensions: Loading add-on preferences from C:\Users\stephen\AppData\Roaming\Thunderbird\Profiles\juxtxbo5.default-release\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}.xpi ext-legacy.js:190 WebExtensions: Firing profile-after-change listeners for {e2fda1a4-762b-4020-b5ad-a41df1933103}

No errors on unable to login!

Troubleshooting info


 Application Basics
   Name: Thunderbird
   Version: 68.12.1
   Build ID: 20200929010218
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Thunderbird/68.12.1
   OS: Windows_NT 10.0
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
             Disabled
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
 Extensions
     Name
     Version
     Enabled
     ID
       Amazon.co.uk
       1.1
       true
       amazon@search.mozilla.org
       Bing
       1.0
       true
       bing@search.mozilla.org
       Chambers (UK)
       1.0
       true
       chambers-en-GB@search.mozilla.org
       DuckDuckGo
       1.0
       true
       ddg@search.mozilla.org
       Google
       1.0
       true
       google@search.mozilla.org
       ImportExportTools NG
       10.0.4
       true
       ImportExportToolsNG@cleidigh.kokkini.net
       Lightning
       68.12.1
       true
       {e2fda1a4-762b-4020-b5ad-a41df1933103}
       Twitter
       1.0
       true
       twitter@search.mozilla.org
       Wikipedia (en)
       1.0
       true
       wikipedia@search.mozilla.org
 Security Software
   Type: Name
     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall: Windows Firewall
 Graphics
     Features
     Compositing: Basic
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000cb25)

EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context

     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
     WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.4137599d9132)
     WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000cb25)

EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
     WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.4137599d9132)
     WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Uses Tiling (Content): true
     Off Main Thread Painting Enabled: true
     Off Main Thread Painting Worker Count: 4
     Target Frame Rate: 40
     DirectWrite: true (10.0.19041.3570)
     GPU #1
     Active: Yes
     Description: Intel(R) HD Graphics 4000
     Vendor ID: 0x8086
     Device ID: 0x0166
     Driver Version: 10.18.10.4425
     Driver Date: 4-4-2016
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
     Subsys ID: 053e1028
     RAM: Unknown
     GPU #2
     Active: No
     Description: NVIDIA Quadro K2000M
     Vendor ID: 0x10de
     Device ID: 0x0ffb
     Driver Version: 25.21.14.2623
     Driver Date: 9-25-2019
     Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumd.dll
     Subsys ID: 153e1028
     RAM: 2048
     Diagnostics
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: cairo
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     Decision Log
     HW_COMPOSITING: disabled by user: Disabled by pref
     D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
     DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
     D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
     GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
     WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-angle by runtime: ANGLE is disabled
     WEBRENDER_QUALIFIED: blacklisted by env: No qualified hardware
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       MACROSILICON (2- High Definition Audio Device)
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Internal AUX Jack (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       LG TV (2- High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_0042&SUBSYS_1028153E&REV_1001\5&1997e222&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Digital Audio (HDMI) (2- High Definition Audio Device)
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Speakers (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Digital Audio (HDMI) (2- High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_0042&SUBSYS_1028153E&REV_1001\5&1997e222&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Speakers (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       129 - 480
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       6
       default: 48000, support: 48000 - 48000
       0 - 0
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Microphone (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Microphone (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Microphone (2- USB PnP Sound Device)
       USB\VID_8086&PID_0808&MI_00\6&33afdcbb&1&0000
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 48000, support: 48000 - 48000
       0 - 0
       Microphone (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       129 - 448
       Internal AUX Jack (High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Internal AUX Jack (2- High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_0042&SUBSYS_1028153E&REV_1001\5&1997e222&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Microphone (USB PnP Sound Device)
       USB\VID_8086&PID_0808&MI_00\6&6c6148b&0&0000
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 48000, support: 48000 - 48000
       0 - 0
       Internal AUX Jack (2- High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_0042&SUBSYS_1028153E&REV_1001\5&1997e222&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
 Important Modified Preferences
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   browser.cache.disk.amount_written: 296054
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
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   network.cookie.cookieBehavior: 2
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   storage.vacuum.last.places.sqlite: 1695292846
   ui.osk.debug.keyboardDisplayReason: IKPOS: Keyboard presence confirmed.
 Important Locked Preferences
 security.enterprise_roots.enabled: true
 Places Database
 JavaScript
 Incremental GC: true
 Accessibility
   Activated: true
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator: UNKNOWN|
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.21.1
     4.21.1
     NSS
     3.44.4
     3.44.4
     NSSSMIME
     3.44.4
     3.44.4
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     NSSUTIL
     3.44.4
     3.44.4
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
 Internationalisation & Localisation
     Application Settings
     Requested Locales: ["en-GB"]
     Available Locales: ["en-GB","en-US"]
     App Locales: ["en-GB","en-US"]
     Regional Preferences: ["en-GB"]
     Default Locale: "en-GB"
     Operating System
     System Locales: ["en-GB"]
     Regional Preferences: ["en-GB"]
I have been unable to login using my main hotmail account using Thunderbird, I have checked both the password and the settings for Imap mail, they have not changed. I have reapplied the password in password manager, but it still says unable to login to read messages, please retry or enter password. I have tried safe mode and suspending extensions which has no effect. I can login to webmail on login.live.com using the same email address and password with no problem. '''So it is Thunderbird which is causing the problem''' '''This is the only warnings I get in developer mode''' content calendar chrome/calendar/content/calendar/ content lightning chrome/lightning/content/lightning/ skin calendar classic/1.0 chrome/skin/linux/calendar/ skin calendar classic/1.0 chrome/skin/osx/calendar/ os=Darwin skin calendar classic/1.0 chrome/skin/windows/calendar/ os=WINNT skin calendar-common classic/1.0 chrome/skin/common/ skin lightning classic/1.0 chrome/skin/linux/lightning/ skin lightning classic/1.0 chrome/skin/osx/lightning/ os=Darwin skin lightning classic/1.0 chrome/skin/windows/lightning/ os=WINNT skin lightning-common classic/1.0 chrome/skin/lightning-common/ locale calendar en-GB chrome/calendar-en-GB/locale/en-GB/calendar/ locale lightning en-GB chrome/lightning-en-GB/locale/en-GB/lightning/ overlay about:addons chrome://lightning/content/suite-overlay-addons.xul application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} overlay about:preferences chrome://lightning/content/messenger-overlay-preferences.xul overlay chrome://calendar/content/calendar-properties-dialog.xul chrome://lightning/content/lightning-calendar-properties.xul overlay chrome://calendar/content/calendarCreation.xul chrome://lightning/content/lightning-calendar-creation.xul overlay chrome://communicator/content/pref/preferences.xul chrome://lightning/content/suite-overlay-preferences.xul application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} overlay chrome://lightning/content/lightning-calendar-creation.xul chrome://lightning/content/caldav-lightning-calendar-creation.xul overlay chrome://lightning/content/lightning-calendar-properties.xul chrome://lightning/content/caldav-lightning-calendar-properties.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://calendar/content/calendar-task-view.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://calendar/content/calendar-unifinder-todo.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://calendar/content/calendar-unifinder.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://calendar/content/today-pane.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://lightning/content/imip-bar-overlay.xul overlay chrome://lightning/content/messenger-overlay-sidebar.xul chrome://lightning/content/suite-overlay-sidebar.xul application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} overlay chrome://messenger/content/messageWindow.xul chrome://lightning/content/imip-bar-overlay.xul overlay chrome://messenger/content/messageWindow.xul chrome://lightning/content/messenger-overlay-messageWindow.xul overlay chrome://messenger/content/messenger.xul chrome://lightning/content/lightning-item-panel.xul overlay chrome://messenger/content/messenger.xul chrome://lightning/content/lightning-migration.xul overlay chrome://messenger/content/messenger.xul chrome://lightning/content/messenger-overlay-sidebar.xul overlay chrome://messenger/content/msgAccountCentral.xul chrome://lightning/content/messenger-overlay-accountCentral.xul overlay chrome://messenger/content/preferences/preferences.xul chrome://lightning/content/messenger-overlay-preferences.xul overlay chrome://mozapps/content/extensions/extensions.xul chrome://lightning/content/suite-overlay-addons.xul application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} override chrome://lightning-common/skin/accountCentral.css chrome://lightning-common/skin/suite-accountCentral.css application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} override chrome://messagebody/skin/calendar-event-dialog-attendees.png chrome://calendar-common/skin/calendar-event-dialog-attendees.png override chrome://messagebody/skin/imip.css chrome://lightning/skin/imip.css resource calendar . style chrome://calendar/content/calendar-event-dialog-attendees.xul chrome://calendar-common/skin/dialogs/calendar-event-dialog.css style chrome://calendar/content/calendar-event-dialog.xul chrome://calendar-common/skin/dialogs/calendar-event-dialog.css style chrome://calendar/content/calendar-event-dialog.xul chrome://communicator/skin/communicator.css application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} style chrome://messenger/content/customizeToolbar.xul chrome://calendar-common/skin/dialogs/calendar-event-dialog.css style chrome://messenger/content/customizeToolbar.xul chrome://calendar-common/skin/dialogs/calendar-event-dialog.css application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} style chrome://messenger/content/customizeToolbar.xul chrome://calendar/skin/calendar-task-view.css style chrome://messenger/content/customizeToolbar.xul chrome://lightning-common/skin/lightning.css application={92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a} style chrome://messenger/content/customizeToolbar.xul chrome://lightning/skin/lightning-toolbar.css style chrome://messenger/content/messageWindow.xul chrome://lightning/skin/lightning.css manifest components/components.manifest and these three logs WebExtensions: Loading packed extension from C:\Users\stephen\AppData\Roaming\Thunderbird\Profiles\juxtxbo5.default-release\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}.xpi ext-legacy.js:157 WebExtensions: Loading add-on preferences from C:\Users\stephen\AppData\Roaming\Thunderbird\Profiles\juxtxbo5.default-release\extensions\{e2fda1a4-762b-4020-b5ad-a41df1933103}.xpi ext-legacy.js:190 WebExtensions: Firing profile-after-change listeners for {e2fda1a4-762b-4020-b5ad-a41df1933103} ''' '''No errors on unable to login!''' Troubleshooting info Application Basics Name: Thunderbird Version: 68.12.1 Build ID: 20200929010218 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Thunderbird/68.12.1 OS: Windows_NT 10.0 Launcher Process: Enabled Multiprocess Windows: 0/0 Disabled Remote Processes: 0 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Mail and News Accounts account1: INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (imap) outlook.office365.com:993, SSL, passwordCleartext OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true Crash Reports for the Last 3 Days Remote Processes Type: Count Extensions Name Version Enabled ID Amazon.co.uk 1.1 true amazon@search.mozilla.org Bing 1.0 true bing@search.mozilla.org Chambers (UK) 1.0 true chambers-en-GB@search.mozilla.org DuckDuckGo 1.0 true ddg@search.mozilla.org Google 1.0 true google@search.mozilla.org ImportExportTools NG 10.0.4 true ImportExportToolsNG@cleidigh.kokkini.net Lightning 68.12.1 true {e2fda1a4-762b-4020-b5ad-a41df1933103} Twitter 1.0 true twitter@search.mozilla.org Wikipedia (en) 1.0 true wikipedia@search.mozilla.org Security Software Type: Name Antivirus: Microsoft Defender Antivirus Antispyware: Firewall: Windows Firewall Graphics Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000cb25) EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.4137599d9132) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000cb25) EGL_VERSION: 1.4 (ANGLE 2.1.0.4137599d9132) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.4137599d9132) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 Target Frame Rate: 40 DirectWrite: true (10.0.19041.3570) GPU #1 Active: Yes Description: Intel(R) HD Graphics 4000 Vendor ID: 0x8086 Device ID: 0x0166 Driver Version: 10.18.10.4425 Driver Date: 4-4-2016 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Subsys ID: 053e1028 RAM: Unknown GPU #2 Active: No Description: NVIDIA Quadro K2000M Vendor ID: 0x10de Device ID: 0x0ffb Driver Version: 25.21.14.2623 Driver Date: 9-25-2019 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmwi.inf_amd64_b5b46d10704f4702\nvldumd.dll Subsys ID: 153e1028 RAM: 2048 Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: cairo ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: disabled by user: Disabled by pref D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled GPU_PROCESS: unavailable by default: Multi-process mode is not enabled WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_QUALIFIED: blacklisted by env: No qualified hardware Crash Guard Disabled Features Workarounds Failure Log Media Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Output Devices Name Group Vendor State Preferred Format Channels Rate Latency MACROSILICON (2- High Definition Audio Device) Disabled None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Internal AUX Jack (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 LG TV (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10DE&DEV_0042&SUBSYS_1028153E&REV_1001\5&1997e222&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Digital Audio (HDMI) (2- High Definition Audio Device) Disabled None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Speakers (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Digital Audio (HDMI) (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10DE&DEV_0042&SUBSYS_1028153E&REV_1001\5&1997e222&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Speakers (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 129 - 480 Disabled None default: F32LE, support: S16LE F32LE 6 default: 48000, support: 48000 - 48000 0 - 0 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Microphone (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Microphone (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Microphone (2- USB PnP Sound Device) USB\VID_8086&PID_0808&MI_00\6&33afdcbb&1&0000 Disabled None default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 0 - 0 Microphone (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 129 - 448 Internal AUX Jack (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_111D&DEV_76DF&SUBSYS_1028053E&REV_1002\4&256a722a&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Internal AUX Jack (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10DE&DEV_0042&SUBSYS_1028153E&REV_1001\5&1997e222&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Microphone (USB PnP Sound Device) USB\VID_8086&PID_0808&MI_00\6&6c6148b&0&0000 Disabled None default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 0 - 0 Internal AUX Jack (2- High Definition Audio Device) HDAUDIO\FUNC_01&VEN_10DE&DEV_0042&SUBSYS_1028153E&REV_1001\5&1997e222&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Important Modified Preferences accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 296054 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 extensions.lastAppVersion: 68.12.1 font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.monospace.el: 14 font.size.monospace.x-cyrillic: 14 font.size.monospace.x-unicode: 14 font.size.monospace.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 idle.lastDailyNotification: 1697016847 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.cookieBehavior: 2 network.predictor.cleaned-up: true places.database.lastMaintenance: 1696876254 places.history.enabled: false places.history.expiration.transient_current_max_pages: 112348 security.disable_button.openCertManager: false security.sandbox.plugin.tempDirSuffix: {5ed826f3-d535-47c1-ade2-ec55649aa79b} signon.importedFromSqlite: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1695292846 ui.osk.debug.keyboardDisplayReason: IKPOS: Keyboard presence confirmed. Important Locked Preferences security.enterprise_roots.enabled: true Places Database JavaScript Incremental GC: true Accessibility Activated: true Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: UNKNOWN| Library Versions Expected minimum version Version in use NSPR 4.21.1 4.21.1 NSS 3.44.4 3.44.4 NSSSMIME 3.44.4 3.44.4 NSSSSL 3.44.4 3.44.4 NSSUTIL 3.44.4 3.44.4 Sandbox Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Internationalisation & Localisation Application Settings Requested Locales: ["en-GB"] Available Locales: ["en-GB","en-US"] App Locales: ["en-GB","en-US"] Regional Preferences: ["en-GB"] Default Locale: "en-GB" Operating System System Locales: ["en-GB"] Regional Preferences: ["en-GB"]

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